Why Is My Rockspace Extender Not Working?
“Can you help? My Rockspace extender is not working even after trying rebooting. I even tried changing the location of my Rockspace, but nothing worked.”
We received this query, some days back, from one of our Rockspace users. But recently, we found many users are approaching us to get an answer to similar kinds of issues. Even millions of users around the world are taking rounds on the internet to look for the solution to the same issue. Recognizing the need of the hour, we have come up with this post. Here, we are jotting down various reasons why your Rockspace extender not working along with possible solutions to get it fixed. So, scroll down and stick with reading till last to make your Rockspace extender up and running.
Reasons Why Rockspace Extender Not Working
A stash of reasons can be there not letting you make the most of your Rockspace extender and taking it to the non-working state. Some of them are as follows:
- Technical Glitches
- Issues with Wired Connectivity
- No Internet Access from ISP
- Interference from Nearby Appliances
- Bad Location of Extender
- Extender Not Configured Properly
Let’s take the plunge and now make you aware of the tricks to fix the Rockspace extender not working issue.
Troubleshoot Rockspace Extender Not Working Issue
You have already got to know about the reasons that might be stopping you from using your extender to the fullest. Let’s now initiate the process of getting the issue fixed.
1. Power Cycle Your Rockspace
If you are a person not much friendly with technical terminology, then power cycle here means to reboot your Rockspace extender.
For your perusal, rebooting can do wonders when it comes to fixing technical glitches. So, without any further ado, unplug the power adapter of your Rockspace extender from the wall socket. You need to be a bit patient!
Once you feel that enough time has now been given to the Rockspace extender for having a rest, plug the adapter back into the socket and turn on the power button. Check whether your Rockspace is now working or not. If not, no need to get pessimistic about the issue. A lot more tricks are there in line, so keep reading.
2. Check Wires
A breakage in the wire connecting your Rockspace extender and WiFi router could be another possible reason behind getting Rockspace extender not working issue.
Well, it is not something that can’t be fixed. Simply replace the cable and check if it brings you success. Those who are not having access to an additional cable can wirelessly connect their devices for a while and check if they can access re.rockspace.local web address.
3. Contact Your ISP
If internet services being provided from the end of your ISP are hampered then also your Rockspace will not work. So, check with your Internet Service Provider and ensure that there is no interruption.
Moreover, if your data package is at its edge, you are suggested to get it recharged to fix the issue.
4. Do Away with Interference
The issue you are currently seeing can be the result of interference-causing devices placed near your Rockspace extender.
Hence, do away with signal interference by placing your extender far from things like Bluetooth speakers, microwaves, baby monitors, cellular phones, refrigerators, treadmills, etc.
5. Change Your Extender’s Location
Have you buried the extender in a cabinet? Is your device placed in a corner? The surface under a table is what you selected to keep your extender? If the answer to any of these queries is yes, then you need to change the location of your Rockspace extender.
The perfect location could be the center of your home if you want to know where to place the device. However, keep in mind to place the extender only within the WiFi coverage area of your host router.
6. Reset Your Rockspace
The last resort you can try to fix the Rockspace extender not working issue is to reset the device to default settings and then do the Rockspace WiFi extender setup from scratch.
This is suggested because there might be some issue with the configuration of your device and that is why it is not working for you. Once done with the reconfiguration, check if you can now enjoy streaming videos on your connected devices.
Let’s Now Wrap Up!
We are here summing up our guide on how to fix the Rockspace extender not working issue. If even after trying the hacks, your extender is still not working, get in touch with our technical experts for instant and personalized help.